ABRAHAM LINC | Supplier Benefits
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"We want to be an important customer to our suppliers and a great supplier to our customers."
—Terry Warne, Abraham Linc Executive Vice President |
Abraham Linc has an established reputation and strong relationships with flooring dealers throughout the growing Mid-Atlantic region. Our distribution area includes the metropolitan areas of Pittsburgh, Baltimore, and Washington, DC.
Our focus on efficient product handling and logistics, together with our customer service culture, sets us apart from our competitors and makes us a very strong distribution partner.
Efficient Product Handling and Logistics
Abraham Linc’s operations and logistics capabilities are already among the most advanced in the business, but we continually evaluate and work to improve our efficiency methods to provide even better service.
- Our 78,000 sq. ft. warehouse is located in Bridgeport, WV, within 4 hours’ travel time of our service area. Our building was designed and built around wholesale flooring distribution and our specific operations.
- We designed a state-of-the art warehouse that features extensive equipment that allows us to store and process a large amount of incoming and outgoing stock efficiently and without damage.
- Our integrated inventory control system, utilizing barcoding and inventory management software, allows our staff to know where your product is at all times.
- Our modern, well-lit showroom is available to demonstrate your product display options to dealers.
- We control the delivery process from start to finish with our company owned and operated delivery fleet. We deliver products quickly, efficiently and safely throughout our service area.
Personalized Customer Service
At Abraham Linc, we pride ourselves on our friendly, personalized customer service. We take the time to get to know you and your objectives, with the goal of establishing a long-term, mutually beneficial business relationship.
- Our knowledgeable staff spends time learning about the nuances of the products we distribute. This enables us to help our dealers and their customers and installers troubleshoot potential installation problems or other technical issues.
- Our customer service team has many years of experience working with dealers. We know what their needs are and are able to communicate to them the specific benefits and proper uses of the products we carry.
- We offer technical product support to familiarize dealers with your products and their advantages, as well as installation and maintenance procedures.
- Our dedicated claims staff helps to troubleshoot and minimize any issues involving customer complaints and returns.
- Our modern showroom is available for you to review our products and our effective displays, which are designed to provide your customers with easy-to-view choices.
- We will help you set up product displays and update them as needed.
- We also offer dealer training on the features, benefits, and installation of our products.
- We provide communication (sales specials, price sheets, etc.) via electronic and printed format.
How To Become a Supplier
If you have any questions about our company, or if you are interested in becoming an Abraham Linc supplier, please contact us today at 800.359.5260 or 304.842.6474. We’re always interested in speaking to new suppliers of quality flooring products!
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